FAQ
Since I am a new user of the bottle molding machine, could your side help?
It is no problem with this issue, firstly we will check your factory size, then arrange a suitable blowing machine model for you, included make layout and check electric power & voltage. After that, we can help you design your ideal bottle shape, take video to show you machine operation, and send you our manual Book!
If my bottle preform is not standard neck size, how to deal with it?
Emm, we will try our best to search in the Chinese market, but if not lucky, it is necessary for you to send a preform sample to my side.
How about your delivery time?
The standard machine is 35-45days, specially made machine need 60days. It depends on your requirement on bottle shape and machine technology.
How about your delivery/payment term?
We provide EXW/FOB/CIF CFR delivery term, and 30% deposit,70% before shipment payment term.
How to ensure machine quality and arrange shipment?
Once the machine is ready, we will take a test video for you, or you can come to my factory to inspect the machine's operation. We have a reliable shipment agent, can arrange sea/air/land transport on time, or if you have a shipping forwarder in China, it is no problem for my side to cooperate with them!
How about your warranty?
1.We will arrange easy-break parts ship with machine.
2.The machine we provide 18 months guaranty for parts and life-long technical support.
3.24hours service phone call for customer.